What to do if you lose access

The Hard Truth

No seed phrase = No recovery No exceptions. Ever.

What You Can't Do

• Viper can't restore your wallet

• No "forgot password" option

• No customer support recovery

What Still Works

✔ If you have your seed phrase:

1. Download Viper Wallet again

2. Choose "Import Wallet"

3. Enter your words

4. Get full access back

✔ If you have your private key:

1. Use any Solana wallet

2. Import with private key

3. Regain control

How to Avoid This

• Write down seed phrase NOW if you haven't

• Store multiple paper copies

• Tell someone you trust where it is