What to do if you lose access

The Hard Truth

No seed phrase = No recovery No exceptions. Ever.

What You Can't Do

  • Viper can't restore your wallet

  • No "forgot password" option

  • No customer support recovery

What Still Works

If you have your seed phrase:

  1. Download Viper Wallet again

  2. Choose "Import Wallet"

  3. Enter your words

  4. Get full access back

If you have your private key:

  1. Use any Solana wallet

  2. Import with private key

  3. Regain control

How to Avoid This

  • Write down seed phrase NOW if you haven't

  • Store multiple paper copies

  • Tell someone you trust where it is

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